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The CloudBox is designed to be a simple to set up and simple to use. A printed, well-illustrated Quick Install Guide guides you through the process. While most people won’t bother reading a user manual, it’s well worth reading the Quick Install Guide. There are several important tips included:

  • You must have internet access to complete the setup wizard.
  • The CloudBox won’t be available to use until you’ve finished setting up the device and your online account has been activated.
  • The administrator login and password cannot be recovered.

To set up the CloudBox, you can either use the LaCie Network Assistant, (MacOS and Windows versions included on the CD), or you can type http://cloudbox or http://cloudbox.local into your web browser. I tried the browser method first, and name resolution failed to resolve the IP address of the device. I then installed the Network Assistant software from the CD included with the product. Figure 3 shows the Network Assistant icon in the system tray.

Lacie Network Assistant initially didn't find the CloudBox

Figure 3: Lacie Network Assistant initially didn't find the CloudBox

Initially, the Network Assistant didn’t discover the CloudBox, either. However, I checked the preferences and activated IPConf support, shown in Figure 4, and the Network Assistant found not only the CloudBox, but also another NAS (Seagate GoFlex) that was active on my network.

Network Assistant found the CloudBox after enabling IPConf

Figure 4: Network Assistant found the CloudBox after enabling IPConf

When I told LaCie about this, they said that the ClouBox attempts to discover the device via Bonjour and that IPConf (a method of discovering older LaCie devices) should not have made a difference. Perhaps I didn't wait long enough for discovery, so your mileage may vary.

The first time you click on the web configuration page link shown in Figure 3, you are taken a web-based setup wizard. First, you enter your preferred language and time zone. Then, the CloudBox will check for updated firmware, and if available, install it.

Next, you enter the 16 digit contract number supplied on a printed card. This will activate your one year subscription for online backup services. Then you enter a user name and password along with your email address as shown in Figure 5.

Account setup dialog screen

Figure 5: Account setup dialog screen

The name and password you enter here is becomes administrator account. You must remember these credentials, because the password cannot be recovered. Finally you enter the verification code that LaCie emails to the address you specified.

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