NortonLive's Ultimate Help Desk was much better than we expected it to be.
How good is the "Rescue" you get for $5 from NortonLive? About as good as you can get for free.
Cisco has announced a cloud-based service for monitoring and managing small business networks.
LogMeIn has added new remote configuration features for Android and iOS devices to its Rescue service.
Symantec has expanded its NortonLive online help services to include computer peripheral and network-related problems.
LogMeIn Rescue is a full-featured remote support product that's easy enough to be used by individuals, yet powerful enough to be used by corporate IT help desks.
GoToAssist Express is a remote support product targeted to IT consultants, computer gurus and small helpdesk organizations.
Updated - 160 MHz channel bandwidth is an essential feature of 802.11ax. We take a look at whether it means trouble for your 11ac network.
Updated: The first draft 11ax routers are almost here. Take a little time to know what you might be buying into.
Ever wonder what happens behind the scenes when Wi-Fi devices roam, or more likely don't? We'll show you why the "seamless" roaming Wi-Fi gear makers promise is still as elusive as a Yeti.
Updated - Our roundup of 2x2 802.11ac access points shows top performance doesn't have to cost a lot.
