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Wireless Reviews

CloudManager

Ruckus recently introduced CloudManager for controlling Xclaim APs. CloudManager is a cloud-hosted web-based service. Thus there is no app to install and it will work from a browser on any internet-connected PC, tablet or mobile device. Xclaim's recommendation is to use Harmony with no more than 10 APs., while CloudManager can be used to control up to 100 APs. Xclaim says CloudManager has no hard limit on the number of APs that can be managed.

Update 7/18/15

As mentioned earlier, you can't use Harmony and CloudManager at the same time and you have to reconfigure your APs if you transition from Harmony to CloudManager. CloudManager can manage single or multiple networks that can be spread over multiple locations (and subnets). Harmony manages only one network that has all APs on the same subnet.

Xclaim's forum lists the steps here to transition from Harmony to Cloud, which I partially followed. Instead of physically factory resetting both APs per the steps in the forum, and since I already had them on the latest firmware (2.0.0.0.368), I just added both APs to CloudManager. I then factory reset them both from Harmony and closed and deleted the Harmony app from my iPhone. Within a couple of minutes, both APs were "claimed" by CloudManager, as shown below.

CloudManager APs

CloudManager APs

I then created an SSID as shown below.

CloudManager New SSID

CloudManager New SSID

To add my new SSID to my APs via CloudManager, I went to the Edit AP screen and selected my new SSID in the Add Networks section, and clicked save, as shown below.

CloudManager Add SSID

CloudManager Add SSID

It takes about a minute for the CloudManager to sync changes with an AP, but once complete, my new SSID was available and the xclaim-setup SSID was no longer available. I was then able to connect a laptop and mobile device to the newly-created SSID.

Once you're up and running in CloudManager, you can edit basic AP and wireless settings as desired. AP configuration options include setting an AP Name and Tag, selecting auto or a specific channel for the 2.4 GHz and 5 GHz radios, selecting channel width for the 2.4 GHz and 5 GHz radios and associating an AP with an existing SSID. Below is a screenshot showing the channel options available with the 5 GHz radio. Yes, DFS channels are supported!

CloudManager 5 GHz Channels

CloudManager 5 GHz Channels

CloudManager's wireless configuration options include enabling/disabling an SSID, setting security to open or WPA2, setting Broadcast SSID to on/off, allowing an SSID to run on both radios or either the 2.4 GHz or 5 GHz frequency; setting VLAN ID, setting Client Isolation to on/off; and choosing Rate Limiting options.

Update 7/18/15

Rate Limiting options allow you to limit Uplink and Downlink bandwidth usage to 100 kbps, 250 kbps, 500 kbps, 1 Mbps, 2 Mbps, 5 Mbps, 10 Mbps, or 20 Mbps. This option limits maximum bandwidth available to a WLAN, not to individual clients.

Another thing I liked about CloudManager is a dashboard that is clearer than the statistics screen in Harmony, as shown below.

CloudManager Dashboard

CloudManager Dashboard

The CloudManager reporting option provides options for a Summary, Access Point and Client reports. You select a report by type and date/time range. Once selected, you then download a PDF file for each report. However, I noticed that both the Summary report and Access Point report produce the same output, which needs to be fixed by Xclaim. Below is a screenshot of the Summary/Access Point report...

CloudManager Summary Report

CloudManager Summary Report

...and Client Report.

CloudManager Client Report

CloudManager Client Report

It's important to note CloudManager stores only one week of historical access point data. The PDF reports are the only data export mechanism and you can't schedule them to be emailed or saved to, say, Google Drive.

Update 7/18/15

The Online AP Health box in the dashboard uses a "proprietary" algorithm to determin if an AP is overloaded. Xclaim says "Health" is based on number of clients connected, overall throughput, memory usage etc. But since CloudManager doesn't provide any of these details, a network admin would really be at a loss to determine how to fix a "Need Audit" AP.

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